QUESTIONS WE GET MOST OFTEN

Where Do You Ship To?

We currently ship to all US states and territories, along with the following countries: Andorra, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Bermuda, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guatemala, Guernsey, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Malta, Marinique, Monaco, Morocco, Netherlands, Netherlands Antilles, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Romania, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago,  United Kingdom, Uruguay, Venezuela, British Virgin Islands.

For more information on international shipping, CLICK HERE

How Much Does Shipping Cost?

We offer free US shipping on orders of $50 or more. Standard shipping for a single item within the continental US is $4.99.

Shipping to other countries is determined by the total weight, destination and shipping option selected.

How Soon Will I Receive My Order?

Each shirt is produced individually when ordered. Shirts are typically printed and shipped within 3 – 7 days. We know you’re looking forward to wearing your new shirt, and we do everything we can to expedite the process without cutting corners on quality.

If you need something expedited, contact us directly. We’ll do everything we can to meet your needs.

Do You Accept Returns?

We do, as long as it isn’t damaged or washed. Simply fill out our return form and return the item to us. We’ll credit your method of payment as long as all requirements are met. If you need to exchange due to size issues, contact us immediately.

If you receive an item that is damaged, contact us right away. We’ll make it right.

Do I Have To Pay For Return Shipping?

Yes you do, however we do everything we can to make sure you know what you are getting and what your shirts will look like before you make a purchase.

Do You Sell Tees That Aren't Tall?

We do – in fact at our regular website, toocoolapparel.com, we offer an incredible selection of men’s and women’s graphic apparel. We built this site to provide tall men a site they could easily utilize to find their new favorite shirts.

If you’re looking for custom shirts, visit us at toocoolcustomapparel.com. We offer low quantity custom shirts for events such as family reunions, trips, weddings and more.

I Live Outside the US. Will I Need to Pay Customs or Brokerage Fees?

It’s definitely possible based on the country you live in. We do not collect customs and brokerage fees. Since we ship to many countries, it is impossible for us to provide information on each one. We suggest doing an online search for customs and brokerage information for your country.

Are Your Designs Legal? Many Seem to be Copyrighted.

Yes! We’ve secured official licenses and approval for every design we offer.

DIDN'T FIND WHAT YOU WERE LOOKING FOR?

Looking for an answer to a question, or want to provide us some feedback? We look forward to hearing from you. Use the form below, and we’ll respond to you as quickly as we can.